When we connect you, you’ll have two boxes installed at your home.
1. The Wall Mounted FTU (Fibre Termination Unit) controls the fibre service coming into your home. This should have two green lights on display on the right-hand side at all times. Lights: – Power Light: On – WAN Light: On
2. The second box, the Truespeed router, controls the connectivity of your devices and manages internet access. There should always be two green lights on the front (Power/DSL and WLAN). Lights: - Power/DSL: shows that the router is powered and a connection has been made. – WLAN: shows the wireless is enabled (transmitting and receiving). – FON/DECT: this light will go green when using the landline phone service. – WPS: Wi-Fi Protected Setup. The button below the WPS light enables pairing of wireless devices which are compatible with WPS. – Info/Information. This red light will come on if the router detects a problem.