Bath
£50,000 - £55,000 per annum - Depending on experience
Permanent
Operations
Are you passionate about streamlining operations and driving meaningful change? We’re looking for a Business Process Improvement Specialist to join our team and play a key role in enhancing the efficiency and effectiveness of our end-to-end business processes.
About the Role
In this dynamic role, you will:
Review, improve, and redesign business processes to simplify operations, optimise efficiencies, and boost performance
Map and evaluate existing processes to identify opportunities for faster, more cost-effective service delivery
Collaborate with cross-functional teams to analyse data and gather evidence to support performance improvements
Assess internal team structures and recommend enhancements to workload management and accountability
Partner with systems development teams to drive automation of business-critical processes
Develop and recommend SLAs and KPIs that support performance tracking and operational efficiency
Provide essential support to line management and step in as needed to ensure business continuity
Carry out additional responsibilities as required in line with the role
About You
We’re looking for someone who brings:
Degree qualified or equivalent
PRINCE2 qualified or equivalent
Experience using Lean and/or Six Sigma methodologies
A strong operational and process-driven mindset with a continuous improvement ethos
Demonstrated experience in delivering both major and incremental business improvements
Effective collaboration skills, both within immediate teams and across wider departments
Creative problem-solving capabilities, with good judgment and a proactive approach to decision-making.
What We Offer
We believe in rewarding our team and supporting your success with a great range of benefits, including:
Hybrid working model
Life insurance scheme (4x annual salary)
Private healthcare
Pension scheme
Generous employee referral programme
25 days holiday plus bank holidays
Free on-site parking
Access to a wide range of health, lifestyle, and financial wellbeing benefits, including 24/7 online GP access