Our Network

Our mission is simple: to ensure that, when it comes to connectivity, no community in the South West is left behind.

One of Truespeed's eye-catching pink vans on the way to connect another customer to their ultrafast full-fibre network

How our network is truly better

To deliver full-fibre broadband to poorly-served communities throughout the South West, we’re building our very own, brand-new network.

But unlike providers – who connect fibre lines to a cabinet up the road and leave the rest to an old copper wire – our independent network sees us install ultrafast, full-fibre lines directly to the properties we serve.

That’s why our customers always receive the speeds they pay for.

One of Truespeed's engineers out on a job installing full-fibre broadband

How we’re making a meaningful difference

Expanding our independent network means we’re able to make a meaningful difference to communities all over the South West.

We were founded with the belief that everyone is entitled to reliable, ultrafast broadband – wherever they are. That’s why a community-focused ethos has always been at the heart of everything we do.

Because by connecting primary schools and hubs in every area our network passes, we’re able to ensure local institutions and causes can continue to provide valuable services to everyone in the community.

Truespeed have connected over 150 community hubs and schools for free. Here we are presenting a school with their connection certificate
Click on the map to explore

Connecting the South West

Our network is always growing, and we’re working as quickly as possible to deliver the fastest, most reliable broadband to communities throughout the South West.

By 2025, we aim to pass 500,000 properties, meaning each property is ready to get connected our full-fibre broadband. It’s an ambitious goal, but one we’re well on the way to achieving.

What our network means for your community

When it comes to building our network, we always try to utilise existing infrastructure (such as telephone poles and ducts) wherever it’s practically possible for us to do so.

When we have to build an infrastructure of our own, disruption is unfortunately unavoidable. But this short-term disruption presents plenty of long-term benefits.

Installing a brand-new, full-fibre network in your community doesn’t just bring ultrafast speeds and connectivity. It also means we’re helping to significantly level up the South West’s digital capabilities for generations to come.

One of Truespeed's fibre engineers takes his ladder down as he prepares to connect another customer to our growing network

Building in your area

Find out more about how we are building our network and what our growth might mean for your area.

How we build

Advantages of our network

Network access and wayleaves

Exceptional, as standard.

Your own super-reliable full-fibre line, an investment built with the future in mind, with features you'd usually be charged for included as standard. We’ll install your connection for free, and if you’re not entirely happy with it, you can leave within the first 30 days, no questions asked.
Fixed price promise
What you sign up to is what you pay, we won't increase your price during your contract
Premium Wi-Fi
Extendable Wi-Fi 6 technology for excellent in-home coverage and control
Happiness guaranteed
If you don’t love us, you can leave within the first 30 days, with a full refund and no questions asked.

Find the right package for you

Contract type:

Truespeed 150

Speed
150 Mbps
Upload & download speed guaranteed
Introductory price
£25 a month
For 12 months
Standard price
£45 a month
Contract length
12 months
fixed price promise
Find out more

Truespeed 300

Speed
300 Mbps
Upload & download speed guaranteed
Introductory price
£29 a month
For 12 months
Standard price
£55 a month
Contract length
12 months
fixed price promise
Find out more

Truespeed 600

Speed
600 Mbps
Upload & download speed guaranteed
Introductory price
£32 a month
For 12 months
Standard price
£65 a month
Contract length
12 months
fixed price promise
Find out more

Truespeed 900

Speed
900 Mbps
Upload & download speed guaranteed
Introductory price
£39 a month
For 12 months
Standard price
£75 a month
Contract length
12 months
fixed price promise
Find out more
Free installation
We install a brand new full-fibre line into your home, free of charge
Free servicing & repairs
Our team are happy to fix or replace your equipment for free
Local customer service
You’ll always speak to a person, just down the road
Whole home coverage
Intelligent Mesh™ Technology can expand your Wi-Fi coverage with additional nodes
Optional phone line
Add a landline to your contract for no extra monthly cost
Reliability guaranteed
Stream, game and video chat without interruption
Built for busy homes
Connect more devices than ever before, with no dropouts or slowdown during peak times
You're in control
Advanced security, parental controls, guest networks & device prioritisation