When will I receive my invoice?

We’ll send your invoice on the first working day of the month.  We’ll take your Direct Debit 3 working days after you receive it.

If you’ve just been installed, you’ll receive your first invoice the day after installation and we’ll take your first Direct Debit payment 3 working days after that.  Every following month, we’ll invoice you on the first working day of the month and will take your Direct Debit 3 working days after you receive it.