Truespeed Basic

Full-fibre broadband for everyone

At Truespeed we believe that everyone has the right to a broadband connection that works. That’s why we’ve launched our Basic package, providing affordable full-fibre broadband to low-income families on Universal Credit or those claiming benefits.

While this package might cost less, we won’t be cutting the quality of our service or the reliability of your broadband.

Truespeed Basic

Guaranteed upload & download speeds


per month
12 month contract

Enjoy guaranteed, ultrafast connectivity

Enjoy full-fibre broadband for just £20 a month

1. Truly faster broadband.

With our full-fibre network and a dedicated line to your home, say goodbye to average speeds.

2. An ultra-reliable, 24/7 connection

By connecting our full-fibre network directly to your router, you can make the most of all your tech with a reliable, 24/7 connection.

3. Local customer support

Our friendly customer care team is based right in the heart of Bath, and aims to answer all our calls within 30 seconds.

Are you eligible for Truespeed Basic?

This plan is available to new and existing customers, who are receiving any of the following benefits.

– Income Support
– Pension Credit
– Housing Benefit
– Income-related Job Seekers Allowance
– Personal Independence Payment
– Attendance Allowance
– Universal Credit
– Care Leavers support
– Income-related Employment and Support Allowance