The truth behind the speed How it works

Get in the know about how we deliver non-stop ultrafast broadband to you.

Wired differently

We’re wired differently from other broadband providers because we (literally) wire your broadband differently. With us, you get your own full fibre connection while other providers still keep you using copper cables shared with your neighbours.


And unlike other providers, we don’t just promise broadband speeds – we guarantee them. With your own dedicated, ultrafast connection, there are no more peak time problems. You get 100% of the speeds you pay for 100% of the time.


We’re also different because we’re demand-led service who deliver ultrafast networks for people-powered communities. With Truespeed, neighbourhoods and villages, towns and tower blocks can come together to provide themselves with new digital infrastructures for today and for generations to come.

Our Ultrafast Packages

Upload or download, we’re a load off your mind. It’s time to start living the stream dream with any one of our low-cost, high-speed broadband packages

Truespeed 80


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Award-winning Provider

From ISPA to INCA, we’re honoured that our hard work has brought us many industry accolades over the years.

The Truespeed Difference

With your own dedicated fibre line, you always get the speed you pay for. All our package are guaranteed 24/7.

Uncontended Service

Our full fibre broadband comes with symmetrical upload and download speeds. No contention, no sharing and no copper.

Local Customer Care

Community is at the core of our DNA. Thats why we’ve kept things local, including our customer care teams.

Giving back to our local communities

Giving back to our local community is part of who we are as a business. With our head office based in the heart of Bath, we proudly connect our local schools, village halls and community hubs to free broadband, for life.

Find out more

So howdoes it work?


Get streetwise. Search your postcode to check if Truespeed is in your local area – and then register your interest. We only build networks where there’s demand.

Hit the target. Once you’ve spread the word and your community has registered enough interest in Truespeed, our engineers will be inbound to your area to set up a brand new Truespeed network.

Realise your Truespeed. When we’re good to go, you’re good to go, ultrafast. Sign up to a Truespeed package, set up an install date and get connected.

Get connected to ultrafast

Frustrated with your broadband data speeds from other broadband providers? According to Ofcom’s annual review on broadband speeds, the UK’s current household average for Mbps is 64. If you want to realise your Truespeed and switch to ultrafast broadband, start by entering your postcode below.