The truth behind the speed How it works

Get in the know about how we deliver non-stop ultrafast broadband to you.

So howdoes it work?


Get streetwise. Search your postcode to check if Truespeed is in your local area – and then register your interest. We only build networks where there’s demand.

Hit the target. Once you’ve spread the word and your community has registered enough interest in Truespeed, our engineers will be inbound to your area to set up a brand new Truespeed network.

Realise your Truespeed. When we’re good to go, you’re good to go, ultrafast. Sign up to a Truespeed package, set up an install date and get connected.

Wired differently

We’re wired differently from other broadband providers because we (literally) wire your broadband differently. With us, you get your own full fibre connection while other providers still keep you using copper cables shared with your neighbours.


And unlike other providers, we don’t just promise broadband speeds – we guarantee them. With your own dedicated, ultrafast connection, there are no more peak time problems. You get 100% of the speeds you pay for 100% of the time.


We’re also different because we’re demand-led service who deliver ultrafast networks for people-powered communities. With Truespeed, neighbourhoods and villages, towns and tower blocks can come together to provide themselves with new digital infrastructures for today and for generations to come.

Our Ultrafast Packages

Upload or download, we’re a load off your mind. It’s time to start living the stream dream with any one of our low-cost, high-speed broadband packages.

Truespeed 80


Up and down

Dedicated full fibre connectivity, symmetrical upload/download and great customer care.

Best Value



Up and down

Ultrafast broadband to cover all your devices 24/7, for busy households and WFH.



Up and down

Seamless streaming, upload files in seconds and never sound like a robot on conference calls.

gamer’s choice

truespeed 900


Up and down

For home offices, heavy usage gamers and super busy households. It doesn’t get better.