We require our customers to pay by direct debit. In exceptional cases we may agree to alternative payment methods, these must be agreed with us in advance.
Paying by phone:
Please call our team and we can take a payment from you.
Paying by bank transfer:
Please only use the following details if we have agreed a payment can be made in this way:
Account name: Truespeed Communications Ltd
Account number: 13935086
Sort code: 20-13-42
Payment reference: Please use your account number, starting with AC, or your sales order number, starting with SO.
Barclays Bank, 4-5 Southgate Street, Bath, BA1 1AQ
Setting up your direct debit:
If you need to change or set up a new direct debit, that’s no problem at all. Please contact us by emailing creditcontrol@truespeed.com and we will send you a Direct Debit invite to fill in.
Please make sure you include your Account or Sales Order number (which normally starts with AC or SO), your contact number, and post code in your email.
Please check your email including your junk folder, for our Direct Debit set-up email.