This will depend on what Truespeed router you’re using
You will receive your first invoice the day after installation. We’ll take your first direct debit payment 3 working days after that.
Every following month, we will invoice you on the first working day of the month and take your direct debit 3-7 working days after that.
Each month you will be sent your invoice. Each monthly invoice is a breakdown of your broadband costs, call plans, and any phone calls you’ve made (if you have a Truespeed landline).