Business Broadband

Business packages supply you with two telephone lines instead of one, a business-grade service allowing you to benefit from the service level agreements, fixed IP addresses as a bolt-on option if required and invoices in your business’s name.

We can only supply two telephone lines with each connection. If you require more than two lines and numbers we recommend that you use a VoIP solution which is available from many different suppliers. This allows you to have as many lines and numbers as you wish and works very well over the Truespeed Ultrafast broadband connection.

Yes, we can supply fixed IP’s addresses as bolt-on options. This could be a single fixed IP address or multiple addresses in blocks of eight. However, if you require any fixed IP addresses then you will also be required to supply and maintain your own router. We will provide you with the IP address configuration details which you load onto the router you use.

Yes, we can provide your service as a bridged connection with an Optical Network Termination (ONT) device. You will also be required to have a fixed IP address as part of your package for your own router which just plugs directly into the Truespeed ONT. Please note that if you wish to use your own router then you will be unable to use the Truespeed telephony service as this is only provided via the Truespeed supplied router.

We are unable to provide technical support for your internal network and devices. We will always try to ensure that your broadband connection is available and that the Truespeed ONT unit and Truespeed supplied router are functioning correctly. We recommend that you use a specialist IT support services provider to help you with your internal network if you do not have the necessary skills in-house.