A team on a mission

We believe no community should be left behind. Which is why we’re bringing our ultrafast full-fibre broadband to areas other providers have overlooked.

One of Truespeed's team speaking to a customer about our full-fibre broadband at a local event

We’re a team of dedicated individuals united by a singular aim; to deliver future-proofed connectivity to overlooked communities. Our goal is to connect as many customers as we can to our ultrafast network:

  • Our full-fibre network reaches over 170,000 residential and business premises

  • Over 27,000 customers have switched to our ultrafast broadband service

  • We are rated “Excellent” on Trustpilot, and our customer recommendation scores (NPS) are miles ahead of the industry average

  • We employ over 200 dedicated people and work with dozens more contractors to build, operate and deliver our services

  • We are working as quickly as possible to deliver the fastest, most reliable broadband to communities across the region.

Click our map to see where our ultrafast broadband is available.

Our Network

A map showing Truespeed's network in the West

Truespeed in the South West

Our network covers areas in Somerset, Bath, Bristol and South Gloucestershire.

A map showing Truespeed's network in the East

Truespeed in the East

Our network covers areas in Cambridgeshire, Essex, Suffolk and Norfolk.

Want to join a fast-growing team with big ambitions?

We’re a smaller, more agile ‘David’ in a world dominated by a few big ‘Goliaths’, so we need to work a bit harder.

But, with that comes fantastic opportunities to get involved in new things and get your hands dirty. To learn, grow and challenge yourself every day. To find new skills you didn’t know you had.

Whether you’d like to be involved in planning, building or maintaining our network. Or if you’re keen to join our Sales, Marketing or Support teams, there’s no standing on ceremony at Truespeed. We’re a small and collaborative team, so regardless of your title, experience or skill set, you’ll be expected to roll your sleeves up and get stuck in.

In return you’ll get the opportunity to work alongside people with vast and varied experience and learn first-hand what it takes to grow a successful business. And you’ll be part of building something great that will make a real and lasting difference to the community you live in.

Unlike the big boys, we’re 100% focused on our mission – delivering future-proofed connectivity to overlooked communities. Which means we need people with a have-a-go and get-on-with-it mindset. We’re not perfect and we don’t claim to be. But we’re fast enough to fix mistakes and we learn quickly. Our customers have rated us 4.8 stars on Trustpilot because we stay focused on the service we provide and our mission.

Truespeed is a place for people with an entrepreneurial spirit. People who believe there’s always a better way. People who aren’t afraid to give things a go.

If that sounds like the sort of place you’d like to work, we’d love to hear from you.

A Truespeed customer service representative in the office in Bath

Business News

Here is the latest news about Truespeed.

News
Truespeed connects Bath Cricket Club

This partnership will help support the club with the live streaming of matches and venue operations

May 21, 2025
News
Truespeed connect Bath Rugby

Bath Rugby confirms Truespeed as Official Broadband and Public Wi-Fi provider; launches multi-year strategic partnership covering ultrafast Wi-Fi and joint community outreach programmes.

November 28, 2024
Awards
Truespeed shortlisted for Broadband Provider of the Year Award

We're delighted to have been shortlisted at the 2024 Connected Britain Awards

August 28, 2024