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It’s truly better when we broadband together

It's amazing what people can achieve when they join together. Human pyramids. Mexican waves. And ultrafast, buffer-free broadband direct to their homes. By getting enough local people to unite and sign up for our service, we're able to build a new fibre-to-the-premises broadband network from scratch. And with it comes reliable, secure, ultrafast performance.

5 steps to truly better broadband

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    Step 1

    Raise your hand

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    Step 2

    Meet us for a chat

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    Step 3

    Place your order

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    Step 4

    Spot us in your area

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    Step 5

    Say bye bye buffering

Free broadband for your local school* and community hub**.

Digital skills will play a big part in a student’s life at school and beyond – from helping with homework to finding a career. So having secure, reliable and speedy broadband in schools is pretty darn important.

To do our bit, we provide free ultrafast broadband to local schools (as well as local community hubs) in the South West communities we support. Giving future generations the online access they deserve and need.

If you’re part of a school or community hub that would benefit from free broadband, simply get in touch with us on 01225 300 370 and we can chat through the process with you.

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Some questions answered…

  • What if I’m in an existing contract?

    You can still sign up and count towards your community’s target. And we’ll still build the network to your property at the same time as everyone else’s. All you have to do is tell us when you want Truespeed to start and that’s when we’ll hit the ‘on’ switch. You won’t pay a thing until you start using our services.

  • What does building the network involve?

    Like most people, we get the hump from roadworks. So, wherever possible, we’ll use existing telegraph poles and ducting to connect you to our network. Keeping disruption to a bare minimum.

    There may be cases where we need to install new poles (these, handily, look exactly like the old ones). Our last resort method is ‘hard digging’ through roads and pavements. While this is sometimes absolutely necessary, we’ll always try to find a less disruptive way first and give you plenty of notice of any works so you can plan a different route.

  • What if I run a business?

    If you own a business, or work in one you think would also benefit from Truly Better Broadband, give us a call on 01225 300 370 and we can arrange for one of our Engagement Managers to come and help you choose the best service for your needs.

  • What if you want to speed up the process?

    We always love meeting people who can rally their friends and neighbours. If you think this could be you, or you just want to get more involved, call us on 01225 370 300 and one of our Engagement Managers will meet you for a chat. Or consider becoming a Truespeed Champion.

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