It's all true
Everything James Lowther, our CEO, says in this video is true.
Nothing but the truth
Truly better broadband
We really are building a brand-new, full-fibre broadband network throughout the South West.
Our speeds are guaranteed, and really are 17x faster than the national average.
Unlike our competitors, we don’t overpromise and under-deliver with our broadband – so our speeds really are as fast as we say they are.
And if our broadband isn’t truly better, our customers really do get all their money back, no questions asked.
Our approach
Why we’re different
Unlike other broadband providers – who deliver your broadband to a box up the road and leave the rest to an old copper line – our engineers install a brand-new, full-fibre line straight into your router.
That’s why we guarantee that you’ll always receive the speeds you pay for. So, say goodbye to imprecise average speeds and peak time congestion and say hello to a reliable, 24/7 connection.
In fact, we’re so confident you’ll love Truespeed that we offer all our customers a 30-day money-back guarantee if our broadband isn’t better.
Putting you first
Our price freeze promise
Our aim isn’t just to be another broadband provider – we want to be truly better, in every sense.
We’re based in Bath, living and working in the same cities, towns and communities as many of our customers across the South West. And during the ongoing cost-of-living crisis, we want to help our customers where we can.
That’s why we’ve extended our 12-month price freeze from May 2022 through to the whole of 2023. As a result, our prices are guaranteed not to increase, and you won’t receive any in-contract price hikes or hidden fees.
Choose your speed
Truespeed 150
£25
£
£
£40
12 month contract
Truespeed 300
£29
£
£
£50
12 month contract
Truespeed 600
£32
£
£
£60
12 month contract
Truespeed 900
£39
£
£
£70
12 month contract
Free installation
30-day money-back guarantee
Optional phone line
Prices displayed are for new residential customers. After 12 months prices will revert to standard pricing which is £40 for 150Mbps, £50 for 300Mbps, £60 for 600Mbps and £70 for 900Mbps. Ts&Cs apply.
Don't just take our word for it
We know our broadband is better, but it’s still great to hear what a difference it’s making for our customers.