What is an Uninterrupted Power Supply device (UPS)?

The UPS is offered to medically vulnerable customers so in the event of a power outage, your phone line service will continue to work for 1 hour. This will allow you to make landline phone calls to emergency services or your caregiver. 

Please note, the UPS is there to power your phone line only, using the broadband service may reduce the run time to below 1 hour.