Introducing Four Brand New Packages

With speeds and prices to suit everyone, Truespeed is thrilled to announce the launch of four brand-new, full-fibre broadband packages.
November 24, 2020

Introducing Truespeed’s new packages

Sculpted from over two years of product research and consumer feedback, Truespeed are thrilled to announce the launch of four brand new broadband packages. The guaranteed speed range starts from 150Mbps and delivers all the way up to 900Mbps; allowing customers to choose a full fibre package that’s right for them. Coupled with highly competitive price points, Truespeed’s new product portfolio provides a future-proof broadband solution for everyone.

From our £75million investment back in 2017 to rolling out the network in more communities than ever before, Truespeed has grown a lot over the past few years. We’ve listened and learnt a lot along the way, and it’s thanks to our customers that we’re entering the next stage of our journey. That’s why we’re thrilled to announce the launch of our four brand-new, full-fibre packages.

So whether you’re after the cream of the connectivity crop or just want to enjoy some simple stable online surfing, you know you’ll be getting the best value for money with your own dedicated, full fibre connection, directly to your property. No splitting cables, no sharing with the neighbours, just guaranteed speed and reliable connectivity 24-7 at prices to suit everyone. What more could you want?


Our speeds are always guaranteed

Whether you’re a laid-back light browser or heavy streamer, your perfect package is right here waiting for you. All our speeds are guaranteed and symmetrical – so your upload and download speeds are as fast as each other!

Truespeed 150Mbps – Great for small to medium households and for streaming, downloading and internet browsing.

Truespeed 300Mbps – Perfect for families, this is our best value package! It’s ideal for busy homes looking to stream, download and work from home across multiple devices.

Truespeed 600Mbps – Excellent for homeworkers and busy families needing seamless streaming, gaming and uploading and downloading.

Truespeed 900Mbps – The ultimate high-usage package. Perfect for home offices, heavy usage gamers, and busy households who need simultaneous streaming, uploading and downloading across multiple devices.


What is contention and why is it important when choosing broadband?

Contention is one of the most important things you need to know about when choosing your broadband package and provider. Contention is the number of people sharing a single broadband connection and its bandwidth at any one time. Particularly at peak times, high levels of demand from one connection often mean slow unreliable speeds, constant buffering and drop outs at peak times. Unfortunately, many providers have high contention ratios because of the outdated copper-wire based networks they’re still using. Don’t be fooled by ‘fake fibre’ products also known as ‘Fibre-To-The-Cabinet’, as these use fibre cables to the cabinets then split them across multiple properties. They’re often oversold and under deliver.

Truespeed only provides Fibre-To-The-Property, aka full-fibre broadband. Every customer gets their own, dedicated, full fibre line connected directly to their property, and that’s how we guarantee our speeds. We don’t split cables between properties, you simply benefit from guaranteed speed, reliable broadband 24-7 with no buffering or drop outs at peak times. So whichever Truespeed package you choose, you get exactly what you pay for. Full fibre broadband with symmetrical upload and download speeds that are all your own. What’s not to like?


What this means for home offices

If nothing else, this year has shown us how important guaranteed speeds and ultra-reliable broadband is to everyone. It’s not just a necessity for a harmonious family life, it’s essential for businesses and working life. We’ve made the transition from broadband being a luxury to being a utility, and one that everyone should be able to access.

Reliance on broadband to run our daily lives is continually increasing and this year has seen copper-based networks pushed to the brink. They simply don’t have the capacity to cope with increasing demand and heavy online usage. By switching to Truespeed’s 600Mbps and 900Mbps packages, you can say goodbye to frozen video calls and battles over who is using the Wi-Fi, and enjoy boosted productivity and stress free home working.


The next step in our ultrafast journey

The Truespeed story began back in 2014 when our co-founder & CEO had a lightbulb moment. Fed up with slow, unreliable broadband in his rural Somerset village – and getting nowhere with the broadband giants who were focused on more lucrative areas – he decided to do something about it. And low and behold, Truespeed was born!

Right across the South West, it was a similar story, so we had an opportunity to do something and make a real difference. We launched with a Home 100Mbps product and focused on instantly giving customers in rural locations a huge uplift in broadband speed. This set them firmly in the digital fast lane, where they’d been constantly left behind for so many years by the bigger providers.

Tucked away in rural Somerset, Priston was the first lucky village to get the Truespeed treatment in 2015. After transforming daily life for the people of Priston, we didn’t stop there and have continued to roll out our brand-new full-fibre network to over 200 communities. We’re also setting our sights on city life too. The historic city of Wells now has some of the fastest broadband speeds in the world thanks to Truespeed! Which is why, with our eyes on the prize, now’s the perfect time to expand our ultrafast product range.

Not convinced? Don’t just take our word for it. At Truespeed we put our money where our mouth is and encourage you to check out what our customers have to say about our service. With everything from how they’re enjoying guaranteed speed broadband directly into their property, to speaking with our Bath-based Customer Care and Tech Support teams, you can discover all the ins and outs about Truespeed by checking out our Trustpilot Reviews.


Our multi-award-winning network

Our passion for providing the very best broadband money can buy is endless, and as a team we strive everyday to be the best and put our customers first. For us, it’s fantastic to see all the effort we put in day in and day out recognised by some of the biggest industry organisations, both locally and nationally.

  • In 2019 we were one of the first three companies to be accredited with the INCA (Independent Networks Co-operative Association) Gold Standard certification in recognition of superior network quality.
  • One of our proudest moments, in 2019 we were awarded Best Rural Broadband ISP by the Internet Service Providers Association (ISPA), the UK’s national trade association.
  • A little closer to home, we’re understandably thrilled to have won the Bath Life Awards for Technology and Innovation two years’ running in 2019 and 2020.
  • In honour of the thousands of people we’ve helped with our ultrafast network and our community-focused ethos, Truespeed were crowned Small Business of the Year at the 2019 Bath Business Awards.
  • Our CEO Evan Wienburg took home the trophy for the ‘Barclays Entrepreneur Award’ for the South West’s Social Entrepreneur of the Year in 2018.

As an independent, full-fibre infrastructure and internet service provider, we’re bringing a new era of ultrafast, full-fibre broadband to the South West. Leaving no one behind, Truespeed’s all new and always guaranteed product range in making full fibre broadband more inclusive and accessible than ever. With entry level packages perfect for light usage all the way up to packages for the most data hungry gamers and small businesses, Truespeed has everyone covered.