How do I connect my device to the Wi-Fi?

Depending on which router you have with your Truespeed service, please follow accordingly.


If you have the Linksys router you can connect to your devices by using the network name and password which can be round on the base of your Linksys router.

Zyxel or Fritz:

If you have any of our other routers (Zyxel or Fritz) please go to your device’s Wi-Fi settings, locate and select either the Truespeed-XXXXX or TruespeedUltra-XXXXX network and enter the password we sent in your welcome email.

Your device should pick up the network but if it doesn’t, try the old ‘on-and-off-again’ trick on your devices’ wireless connection.