Broadband & Wi-Fi

Broadband is our bread and butter, so we’re here to help. Discover everything from upgrades to Wi-Fi placement.
Are there parental controls on my Truespeed Router?
Will my Personal Care Alarm work with Truespeed?
Can I access my Truespeed router? What do I do if I need to make changes to my network?
How do I check the broadband speed I’m getting?
Where can I find my Wi-Fi password?
My Wi-Fi keeps dropping out, what should I do?
I’m in a contract with another provider, can I still switch to Truespeed?
I’m having issues with my broadband
I used to get Wi-Fi in certain rooms but can’t now?
What can I do to improve my Wi-Fi signal?
How should the FTU be connected to the Truespeed router?
How do I connect my device to the Wi-Fi?
How do I change my Wi-Fi password?
Can I use my own router?
How do I connect my Sky Q box to the Truespeed router?
What’s the difference between Truespeed and TruespeedUltra?
How to get my internet back on after a power cut?
What do the lights mean on my Truespeed router?
I’m not getting the speeds I signed up for
My devices can’t find TruespeedUltra Wi-Fi?